Returns & Exchanges
At Home, we want you to love your beauty routine, which is why we offer a 30-day window for returns on all skincare and cosmetic products. If you are not completely satisfied with your purchase, we provide a seamless process to ensure your skin and your wallet stay happy.
Return Process
- 1.Initiate Your Request
Visit our online portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all caps are tightened to prevent leaks during transit.
- 3.Attach the Label
Download and print your prepaid shipping label from your email and affix it clearly to the outside of your return box.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the items, your refund will be processed within 5-7 business days.